Box Office (Guest Services) Assistant (20468762)
5.
0 Thousand Oaks, CA Thousand Oaks, CA Full-time Full-time $30.
27 - $40.
56 an hour $30.
27 - $40.
56 an hour 6 days ago 6 days ago 6 days ago Category:
Media Productions Region:
Ventura County Job Type:
Full-Time Close Date:
Until filled Salary$30.
27-$40.
56 Hourly Location 2100 Thousand Oaks Boulevard Thousand Oaks, 91362 Description Position Highlights:
Work in a supportive and collaborative work environment.
Interact with new and different people every day.
Create new opportunities to enhance the guest experience! This is an exciting time for the City's Cultural Affairs Department as we seek a new team member to provide exceptional guidance and support to the Guest Services Division of the Bank of America Performing Arts Center.
We are looking for an individual with excellent customer service skills who demonstrates competence and professionalism to assist in overseeing all aspects of Box Office Operations and Front of House.
Primary
Responsibilities:
Provide all patrons with a positive impression of the Bank of America Performing Arts Center by offering superior, individualized customer service.
Assist the Box Office Supervisor in scheduling, supervising and providing guidance to staff and assist with the allocation of resources.
Foster and maintain positive working relations with theatre patrons, artist representatives, resident art companies, rental companies, and other City departments.
Participate in the processing of subscription, single ticket, group and school ticket sales.
Assist in executing sales campaigns.
Perform cashiering functions and reconcile daily box office financial records and reports.
Job Video Link URL:
For more information, please visit:
https:
//www.
youtube.
com/watch?v=9y3YMy2qzDE Ideal Candidate The successful candidate will possess:
Knowledge of, and experience in, box office operations and procedures, preferably in a performing arts facility.
Working knowledge of electronic event ticketing software, preferably Ticketmaster, and box office operations including principles of cash handling and safeguarding data.
Knowledge of, and experience in, accounting, cashiering and bookkeeping.
Excellent customer service skills.
The ability to effectively direct the activities of staff.
Excellent communication skills.
A valid class C California driver's license is required.
This position has a non-standard work schedule that includes nights, weekends, and holidays, as needed.
Core Competencies Results Oriented Customer Focused Flexible/Adaptable Problem Solver and Decision Maker Planner and Organizer Technically Knowledgeable Benefits The City of Thousand Oaks offers excellent benefits including:
Medical, Dental, Vision, Pension Retirement Plan, 401(a), Retirement Health Savings Plan, Tuition Reimbursement and more.
For more information, please visit:
https:
//www.
toaks.
org/home/showpublisheddocument/50480/638375568643070000 Special Instructions FILING DEADLINE - Open until filled.
First review date:
Tuesday, February 20, 2024, at 5:
00 p.
m.
Applications and supplemental questions will be reviewed on an ongoing basis and candidates are encouraged to apply by Tuesday, February 20, 2024, at 5:
00 p.
m.
Please note, that the recruitment may close without notice at any time after the first review date.
SUPPLEMENTAL QUESTIONNAIRE - Applicants are required to complete the Supplemental Questionnaire.
This will be used throughout the process to assist in determining each applicant's qualifications for the position.
REASONABLE ACCOMMODATION - The City of Thousand Oaks makes reasonable accommodations for individuals with disabilities to participate in the selection process.
If you wish to request an accommodation in order to participate in the selection process, you must inform the Human Resources Department in writing no later than the final filing date.
Applicants requesting an accommodation should document the request including the type and extent of accommodations requested to participate in the selection process and/or perform the duties of the job for which applied.
VETERAN'S PREFERENCE - In order to qualify for Veteran's Preference a Form DD214, or other acceptable proof of service, must be submitted by the deadline date/time noted in the job announcement.
Any veteran who has successfully completed all phases of a selection process for employment with the City shall be granted a final interview regardless of his or her ranking on the eligibility list, providing he/she meets the criteria for an eligible veteran.
The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice.
Job Type:
Full-time Pay:
$30.
27 - $40.
56 per hour
Benefits:
401(k) Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Tuition reimbursement Vision insurance Work Location:
In person Position Highlights:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Thousand Oaks, CA Thousand Oaks, CA Full-time Full-time $30.
27 - $40.
56 an hour $30.
27 - $40.
56 an hour 6 days ago 6 days ago 6 days ago Category:
Media Productions Region:
Ventura County Job Type:
Full-Time Close Date:
Until filled Salary$30.
27-$40.
56 Hourly Location 2100 Thousand Oaks Boulevard Thousand Oaks, 91362 Description Position Highlights:
Work in a supportive and collaborative work environment.
Interact with new and different people every day.
Create new opportunities to enhance the guest experience! This is an exciting time for the City's Cultural Affairs Department as we seek a new team member to provide exceptional guidance and support to the Guest Services Division of the Bank of America Performing Arts Center.
We are looking for an individual with excellent customer service skills who demonstrates competence and professionalism to assist in overseeing all aspects of Box Office Operations and Front of House.
Primary
Responsibilities:
Provide all patrons with a positive impression of the Bank of America Performing Arts Center by offering superior, individualized customer service.
Assist the Box Office Supervisor in scheduling, supervising and providing guidance to staff and assist with the allocation of resources.
Foster and maintain positive working relations with theatre patrons, artist representatives, resident art companies, rental companies, and other City departments.
Participate in the processing of subscription, single ticket, group and school ticket sales.
Assist in executing sales campaigns.
Perform cashiering functions and reconcile daily box office financial records and reports.
Job Video Link URL:
For more information, please visit:
https:
//www.
youtube.
com/watch?v=9y3YMy2qzDE Ideal Candidate The successful candidate will possess:
Knowledge of, and experience in, box office operations and procedures, preferably in a performing arts facility.
Working knowledge of electronic event ticketing software, preferably Ticketmaster, and box office operations including principles of cash handling and safeguarding data.
Knowledge of, and experience in, accounting, cashiering and bookkeeping.
Excellent customer service skills.
The ability to effectively direct the activities of staff.
Excellent communication skills.
A valid class C California driver's license is required.
This position has a non-standard work schedule that includes nights, weekends, and holidays, as needed.
Core Competencies Results Oriented Customer Focused Flexible/Adaptable Problem Solver and Decision Maker Planner and Organizer Technically Knowledgeable Benefits The City of Thousand Oaks offers excellent benefits including:
Medical, Dental, Vision, Pension Retirement Plan, 401(a), Retirement Health Savings Plan, Tuition Reimbursement and more.
For more information, please visit:
https:
//www.
toaks.
org/home/showpublisheddocument/50480/638375568643070000 Special Instructions FILING DEADLINE - Open until filled.
First review date:
Tuesday, February 20, 2024, at 5:
00 p.
m.
Applications and supplemental questions will be reviewed on an ongoing basis and candidates are encouraged to apply by Tuesday, February 20, 2024, at 5:
00 p.
m.
Please note, that the recruitment may close without notice at any time after the first review date.
SUPPLEMENTAL QUESTIONNAIRE - Applicants are required to complete the Supplemental Questionnaire.
This will be used throughout the process to assist in determining each applicant's qualifications for the position.
REASONABLE ACCOMMODATION - The City of Thousand Oaks makes reasonable accommodations for individuals with disabilities to participate in the selection process.
If you wish to request an accommodation in order to participate in the selection process, you must inform the Human Resources Department in writing no later than the final filing date.
Applicants requesting an accommodation should document the request including the type and extent of accommodations requested to participate in the selection process and/or perform the duties of the job for which applied.
VETERAN'S PREFERENCE - In order to qualify for Veteran's Preference a Form DD214, or other acceptable proof of service, must be submitted by the deadline date/time noted in the job announcement.
Any veteran who has successfully completed all phases of a selection process for employment with the City shall be granted a final interview regardless of his or her ranking on the eligibility list, providing he/she meets the criteria for an eligible veteran.
The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice.
Job Type:
Full-time Pay:
$30.
27 - $40.
56 per hour
Benefits:
401(k) Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Tuition reimbursement Vision insurance Work Location:
In person Position Highlights:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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