eCare Cupid Application Manager

Company Name:
The HCI Group, Inc.
eCare Cupid (Cardiology) Applications Manager
Reporting directly to the eCare Project Director for Departmental Applications, the Cupid Application Manager manages the day-to-day activities of their assigned functional teams in the implementation of the Cupid application. Direct supervisory responsibility for approximately 11 direct reports with support teams, and additional consultants or other temporary staff as needed.
Principal Duties:
o Works with Epic and other consulting staff to guide the development and execution of project team and application specific work plans at the resource and task level
o Identifies and communicates to the Project Director any issues/problems/delays that may adversely impact the project
o Coordinates with other application and Project integration managers as required to integrate work and system design, build, testing, training, and go-live to ensure activities of one team do not adversely impact activities of another team
o Manages issues identified by the Application Teams escalating non-resolved issues to the Project Director
o Applies knowledge of overall project objectives to application team tasks and deliverables
o Ensures quality of deliverables assigned to the departmental/functional team
o Ensures project team decisions are made in a timely fashion
o Accountable for communication activities within and across teams
o Schedules and chairs weekly team meetings to discuss team and project related activities, issues, changes, and communication
o Updates weekly team status reports for each team under their supervision including progress, critical issues, and planned activities
o Actively supports the PMO with design documentation, build audits, testing plans and scripts, training curriculum and activation plan
o Ensures deliverables are approved by the appropriate Users and are completed in accordance with the plan
o Coordinate interactions and activities of vendors, both on-site and off-site
o Reviews final product for identified functionality and completeness
o Reports completion of work plans for outstanding work, issues, and risks on a weekly basis to the Project Director
o Bachelor's Degree in Business, Healthcare, or related required; Clinical Degree and/or Masters preferred.
o 8+ years related experience, including experience with healthcare clinical systems.
o 3 years of experience managing projects.
o Prior Mgmt. experience and experience developing and integrating business processes.
o Understands the technology capability as it relates to the business requirements.
o Understanding of change management techniques, and the ability to apply them.
o Excellent verbal and written communication skills.
o Excellent problem solving and negotiation skills.
o Ability to formulate and execute strategy.
o Ability to work and manage effectively in a matrixes reporting environment.
o Demonstrated ability to effectively manage cross-functional teams.
o Ability to build consensus across teams, with staff and leadership.
o Ability to review project deliverables for completeness, quality, and compliance with established project standards.
o Ability to document and communicate the status of progress against plans, taking corrective action as necessary

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