HelpDesk Support Technician, Level II, Senior, III, Desktop, Active Directory, Windows
HelpDesk Support Technician - 2 Positions - Level II, L2 and Level III, L3 - Senior with 5-10
years of experience in Technical Support, HelpDesk Phone Support in a Windows environment for a CTH, Full-time position.
Tasks:
- Day to day Technical Support, HelpDesk Phone Support and Desktop support of hardware, software, network and application issues in a Windows environment - This position will be approx.
90% Phone Support - Supports Windows 7, Windows 10 and Windows Server - PC Imaging - Troubleshoots Network Connectivity, routers - Supports Printers - Supports MS Office suite including email / MS Outlook - Support with Active Directory, GPO - Group Policys Skills:
- 5-10
years of experience in Technical Support, Helpdesk Phone Support, Desktop Support including Hardware, Software, Application and Network Connectivity - Must have Phone Support experience - 2 Positions:
1 is Level 2 support, other is Level 3 support - Experience with Windows 7, Windows 10, Windows Server 2008, Windows Server 2012, Windows Server 2016 - Active Directory, GPO - Group Policies - Email Support - MS Outlook, MS Exchange - Microsoft Office Suite - Printer Support A Plus:
- MAC OS X Certifications a Plus:
- CompTIA A
- CompTIA Network
- CompTIA Security
- HDI Certification - HelpDesk Institute Certification, HDI-CSR - ITIL Foundation - MCSA Windows 10, 8, 7 - Microsoft Certified Solutions Associate Windows 10, Windows 8, Windows 7 ================================================================================ =========================== KEYWORDS:
Technical Support, Desktop Support, Desk Top Support, Level I Support, Windows 7 Refresh, Windows 7 Rollout, Windows 7 Roll Out, Windows 7 Migration, Windows 7 Upgrade, Win7, Windows7, Windows XP to Windows 7, XP to Windows 7 Migration, Active Directory, AD, PC Imaging, Ghost, PC Refresh, PC Upgrade, MS Office, MS Exchange, MS Outlook, Tech Support, MAC, Apple, MAC OS, MAC OSX, CHeetah, Puma, Jaguar, Panther, Tiger, Leopard, Snow Leopard, El Capitan, Yosemite, Mavericks, Mountain Lion, Lion, Macintosh ________________________________________________________________________________ ___________________________ If you are qualified and interested in this position, please submit your resume with 2-3 manager references.
Southern California residents will be given first consideration for this position.
Third party candidates and candidates requiring visa sponsorship will not be considered for this position.
CONFIDENTIALITY:
P.
Murphy & Associates (PMA) ensures your resume will NEVER be posted and we will not send your resume to any of our clients without your consent.
You will only receive contact from PMA and your information will NOT be shared with any third parties.
Occasionally, PMA may send you emails regarding new positions in your area.
Please ask for:
Coquito DeVettori and refer to job#019746- For More Job Openings Visit our Web Site at:
www.
PMurphy.
com.
Estimated Salary: $20 to $28 per hour based on qualifications.
years of experience in Technical Support, HelpDesk Phone Support in a Windows environment for a CTH, Full-time position.
Tasks:
- Day to day Technical Support, HelpDesk Phone Support and Desktop support of hardware, software, network and application issues in a Windows environment - This position will be approx.
90% Phone Support - Supports Windows 7, Windows 10 and Windows Server - PC Imaging - Troubleshoots Network Connectivity, routers - Supports Printers - Supports MS Office suite including email / MS Outlook - Support with Active Directory, GPO - Group Policys Skills:
- 5-10
years of experience in Technical Support, Helpdesk Phone Support, Desktop Support including Hardware, Software, Application and Network Connectivity - Must have Phone Support experience - 2 Positions:
1 is Level 2 support, other is Level 3 support - Experience with Windows 7, Windows 10, Windows Server 2008, Windows Server 2012, Windows Server 2016 - Active Directory, GPO - Group Policies - Email Support - MS Outlook, MS Exchange - Microsoft Office Suite - Printer Support A Plus:
- MAC OS X Certifications a Plus:
- CompTIA A
- CompTIA Network
- CompTIA Security
- HDI Certification - HelpDesk Institute Certification, HDI-CSR - ITIL Foundation - MCSA Windows 10, 8, 7 - Microsoft Certified Solutions Associate Windows 10, Windows 8, Windows 7 ================================================================================ =========================== KEYWORDS:
Technical Support, Desktop Support, Desk Top Support, Level I Support, Windows 7 Refresh, Windows 7 Rollout, Windows 7 Roll Out, Windows 7 Migration, Windows 7 Upgrade, Win7, Windows7, Windows XP to Windows 7, XP to Windows 7 Migration, Active Directory, AD, PC Imaging, Ghost, PC Refresh, PC Upgrade, MS Office, MS Exchange, MS Outlook, Tech Support, MAC, Apple, MAC OS, MAC OSX, CHeetah, Puma, Jaguar, Panther, Tiger, Leopard, Snow Leopard, El Capitan, Yosemite, Mavericks, Mountain Lion, Lion, Macintosh ________________________________________________________________________________ ___________________________ If you are qualified and interested in this position, please submit your resume with 2-3 manager references.
Southern California residents will be given first consideration for this position.
Third party candidates and candidates requiring visa sponsorship will not be considered for this position.
CONFIDENTIALITY:
P.
Murphy & Associates (PMA) ensures your resume will NEVER be posted and we will not send your resume to any of our clients without your consent.
You will only receive contact from PMA and your information will NOT be shared with any third parties.
Occasionally, PMA may send you emails regarding new positions in your area.
Please ask for:
Coquito DeVettori and refer to job#019746- For More Job Openings Visit our Web Site at:
www.
PMurphy.
com.
Estimated Salary: $20 to $28 per hour based on qualifications.
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